Personal shopper Gwen's newest client, Charlie, is a high-rolling, workaholic, single father. When Gwen meets his 8-year-old son, Owen, during a package drop, she is saddened to see just how little time Charlie spends with him. Determined to get Charlie to appreciate his family, Gwen makes it her Christmas mission to get him into festive spirit. As she gets closer to Charlie and Owen, she also discovers what she wants for the holidays.